Last Updated: January 14, 2020
- Collecting of Non-Personal Information
- Collecting of Personal Information
- Cookies & Tracking Technology
- How We Use Information Collected
- Information Sharing and Disclosure
- Your Ability to Review your Account Information
- Security of your Personal Information
- Children and Privacy
- Links to Third Party Web sites
- User Access and Choice
- Social Media Connections
- Your California Privacy Rights
- Changes to this Policy
- Questions or Suggestions
Generally, you can browse anonymously through our Web site without providing any information about yourself. When we do need your personal information to provide services that you request, this policy governs our use of your personal data.
2. Collection of Non-Personal Information
"Non-personal information" is data about usage and service operation that is not associated with a specific personal identity. Summit Group collects and analyzes non-personal information to evaluate how visitors use our Web sites.
If you do nothing during your visit but browse through the Web site, read pages, or download content, we will gather and store certain information about your visit. This information does not identify you personally. We will automatically collect and store only the following information about your visit:
- The Internet domain (for example, "xcompany.com") and the IP address (a number automatically assigned to your computer whenever you are surfing the web) from which you access our Web site.
- The type of browser and operating system used to access our site.
- The date and time you access our site.
- The pages you visit.
- If you linked to our Web site from another Web site, the address of the Web site that sent you to us.
We use this information to help us make our site more useful to visitors, to learn about the number of visitors to our site, and the types of technology our visitors use.
3. Collection of Personal Information
"Personal Information" is data associated with your name or identity. Summit Group uses personal information to order and ship products that you request, to understand your needs and interests, and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with us.
If you choose to provide us with personal information by sending us an e-mail, or by filling out a form with your personal information and submitting it through our Web site, we will use that information to respond to your message, and to help us provide you with information that you request.
On certain Summit Group Web sites, you can order products or services, request information, subscribe to marketing or support materials, register yourself, or apply for employment with us. The types of personal information you provide to us may include name, mailing address, shipping address, billing address, phone number, e-mail address, user IDs and passwords, billing and transaction information, payment card information, contact preferences, educational and employment background, and job interest data. Users can control their marketing opt-in/out via their online account details. When this policy changes, users must agree to the changes the first time they login to the site.
We take seriously the trust you place in us. Summit Group will not sell, rent or lease your personal information to others.
4. Cookies and Tracking Technology
Like many Web sites, Summit Group uses "cookies". A cookie is a small data file that certain Web sites write to your hard drive when you visit them. When you first connect to our site, the cookie identifies your browser with a unique random number. A cookie can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.
We use Google Analytics. For more information on how to opt-out of our use of Google Analytics and our use of its Advertising Features visit https://tools.google.com/dlpage/gaoptout and https://www.google.com/safetycenter/tools/#!#manage-your-ads-preferences.
If you prefer not to receive cookies while browsing our Web site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of Summit Group's Web sites should you do so.
5. How We Use Information Collected
Summit Group uses your personal information to provide you with the services you have requested, and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate directly with you, to provide customer service (for example, sending order tracking information), to update you on our services, and to personalize our Web site.
Payment card information is used only for payment processing and fraud prevention. Payment card information and sensitive personal data are not used for any other purpose and will not be kept longer than necessary for providing the services, unless you ask us to retain your payment card information for future purchases.
Personal data given to Summit Group may be transferred across state borders for the purposes of data consolidation, storage, and simplified customer information management.
Non-personal data is aggregated for reporting about Summit Group Web site usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
6. Information Sharing and Disclosure
Summit Group will not sell, rent or lease your personal information to others. Summit Group will not share your personal information with third parties, except in responding to your requests for products and services. Summit Group shares customer information across Summit Group owned subsidiaries and companies working on our behalf, but only as described above in "How we use information collected."
Summit Group may use third-party service providers and suppliers to deliver complete products, services and customer solutions, as described above in "How we use information collected". Suppliers and Service providers are required to keep confidential the information received on behalf of Summit Group, and may not use it for any purpose other than to carry out the services they are providing for Summit Group.
Inside Summit Group, your personal information is stored in controlled servers with limited access. Your personal information is never shared outside Summit Group. We will only send your personal information to other companies or people under the following circumstances:
- To provide a product or service you have requested (for example, engraving customized products) provided by a third-party supplier.
- When we are required to do so by law, or in urgent circumstances, to protect personal safety, the public, or our Web site. This includes, but is not limited to, emails and other documents sent to our attention.
7. Your Ability to Review your Account Information
Summit Group strives to keep your personal information accurate. We will provide you with access to your personal information, including making all reasonable efforts to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data.
8. Security of your Personal Information
Summit Group is committed to protecting the security of your personal information. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Summit Group has in place appropriate physical, electronic and managerial procedures to safeguard the information we collect.
Your account information is password-protected for your privacy and security. We store the personal information you provide in computer servers with limited access, located in controlled facilities. We use 128-bit Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as payment card information. SSL encryption is designed to make the information unreadable by anyone but us.
Payment card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, certain Summit Group Web sites utilize a fraud management service. This service gives you and Summit Group an extra level of security to guard against payment card fraud to protect your financial data.
While we strive to protect your personal information, we urge you to take every precaution to protect your personal data when you are on the Internet. We recommend that you change your passwords often and use a combination of letters and numbers.
9. Children and Privacy
Summit Group is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Our Web sites do not target and are not intended to attract children under the age of 13. Summit Group does not knowingly solicit personal information from children under the age of 13 nor send them requests for personal information.
10. Links to Third-Party Web sites
Summit Group may provide links to third-party Web sites for your convenience and information. If you access those links, you will leave the Summit Group Web site. Summit Group does not control those sites nor their privacy practices.
11. User Access and Choice
You may elect to have your personal information completely removed from the Summit Group marketing database by emailing us at [email protected] with your request.
If you wish to access, correct, update or remove any personal information about you that may be in our records, please send us an e-mail at [email protected] with the details of your request, or where applicable, you may update this information within your online account. Please do not send us any confidential information via email. If you need to send confidential information, please contact Customer Support at [email protected] to make appropriate arrangements to send encrypted emails.
We will retain your personal information for as long as your account is active, or as needed to provide you services. In addition, we will retain and use your personal information as necessary to comply with our legal, compliance, and audit obligations.
12. Social Media Connections
13. Your California Privacy Rights
Shine the Light. As provided under California Civil Code Section 1798.83, also known as the "Shine the Light" law, we provide our customers with the ability to "opt-out" of having their personal information shared with independent affiliates and non-affiliated third parties for their direct marketing purposes. You may opt-out of having your personal information shared with these affiliated and non-affiliated third parties for their direct marketing purposes by following the opt-out instructions below.
California Consumer Privacy Act. This section only applies to customers who are residents of California under the California Consumer Privacy Act of 2018 ("CCPA") and other California privacy laws (together with "California Laws").
Please refer to sections Collection of Non-Personal Information and Collection of Personal Information for information that is collected.
California Residents' Rights. Under California Laws, California residents can exercise three privacy rights (Access; Deletion; and "Do Not Sell My Personal Information"), which are described in more detail below (collectively, "CA Resident Rights"). These Rights are not absolute and are subject to certain exceptions.
Verification and Record-keeping. If you are a California resident, we will process your request to exercise your Rights in accordance with California Laws. When a request is made, we may first take steps to verify your identity to protect your privacy and security by asking you to provide information that matches the information in our customer records. We may also require a declaration, signed under penalty of perjury, that you are the person whose personal information is the subject of the request. Further, if you designate an authorized agent to make a request on your behalf, you will have to submit information confirming such designation. We will not act upon a request until your identity has been sufficiently verified. A record concerning the requests may be maintained pursuant to our legal obligations. Further, we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive or materially unfounded.
California consumers have the right to request that we disclose to them, for the 12-month period preceding the date of the request, (i) the categories of personal information we have collected about them, (ii) the categories of sources from which personal information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared personal information, and (v) the specific pieces of personal information we hold about an individual. Please note that we are only required to fulfill Access Requests from a consumer twice per every 12-month period. California residents can make an Access request, subject to the exceptions in the CCPA, by following the procedure outlined in section User Access and Choice.
California consumers have the right to have their personal information deleted, subject to certain exceptions (for example, to comply with legal obligations, complete transactions or for our certain internal uses). In the course of fulfilling a valid deletion request, we will also endeavor to direct our service providers to delete your personal information from their records. California residents can make an Access request, subject to the exceptions in the CCPA, by following the procedure outlined in the section User Access and Choice.
Do Not Sell My Personal Information Requests
Summit Group does not sell personal information.
14. Changes To This Policy
15. Questions or Suggestions
We value your opinions. If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at [email protected].